Privacy Policy

Effective Date: Oct 1st, 2025

This Privacy Policy aims to give you information on how WD FLORIST LLC (collectively referred to as “WD Floral Designs”, “we”, “us”, or “our” in this Privacy Policy) collects and processes your personal data through your use of this website or otherwise, including any data you may provide when you sign up to our newsletter or purchase a product or service.

Our business address is:
8173 Dove Cottage Court, Lorton, Virginia, VA 22079, USA

Information we collect

We collect personal data to operate our business, provide our services, and improve your experience on our website. The types of data we may collect include:

  • Identity and Contact Information – such as your name, email address, billing address, shipping address, and phone number.
  • Order Details – including the products you purchase, order notes, and any related delivery instructions.
  • Communication Data – any messages you send through our contact forms, email, or by phone.
  • Technical Data – such as your IP address, browser type, operating system, and browsing behavior, collected automatically through cookies and Google Analytics.
  • Marketing Data – if you voluntarily subscribe to our newsletter.

Our website is not intended for children under 18, and we do not knowingly collect data from minors.

How we collect information

We collect personal data through the following ways:

  • When you visit our website and view pages or products.
  • When you complete the contact form to reach us.
  • When you place an order using our online store.
  • When you subscribe to our newsletter.
  • When you call or email us directly.
  • Automatically through cookies and analytics tools as you interact with the site.

How we use your information

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To contact you regarding your purchases, delivery details, or inquiries.
  • To arrange delivery through our trusted delivery partners.
  • To maintain accurate business records and comply with legal requirements.
  • To improve our website, products, and customer experience.
  • To monitor and analyze website traffic using Google Analytics.

We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

Payment information

At this time, WD Floral Designs accepts offline payment methods only, such as check or phone-assisted payment. When online payments become available, this Privacy Policy will be updated accordingly.

We do not store or process sensitive payment card information on our servers.

Data sharing and third parties

We do not share your personal information with third parties except in limited cases necessary to provide our services, including:

  • Delivery service providers who require your name, address, and contact details to complete deliveries.
  • Analytics providers (such as Google Analytics) that collect website traffic and usage data through cookies and similar technologies. We do not provide personal details such as your name, address, email, or phone number to these analytics services — any information they collect is anonymous or aggregated.
  • Web hosting provider that securely hosts our website and data environment. While our hosting provider stores website data, they do not have access to or use customer information for their own purposes.

All third-party providers are required to handle data responsibly, lawfully, and securely, and to process it only as necessary to support our operations.

Data retention

We retain your personal data — including order history, contact information, and communications — permanently, unless you request its deletion. This retention helps us maintain accurate order records and comply with business and legal obligations.

Data security

We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While no online system is completely secure, we take reasonable precautions to safeguard your data through secure server hosting, access control, and system monitoring.

Cookies and tracking technologies

Our website uses cookies, small text files stored on your device, to enhance browsing experience and analyze website performance. Cookies help us remember your preferences, enable basic store functionality, and allow traffic analysis through Google Analytics.

You may disable cookies in your browser settings; however, some website features may not function properly without them.

Google Analytics

We use Google Analytics to help us understand how visitors interact with our website and to improve its performance. Google Analytics collects information such as pages visited, time spent on site, browser type, and general geographic location. This data is collected through cookies and similar technologies managed by Google.

We do not provide Google with any personally identifiable information such as your name, address, email, or phone number. The information gathered is aggregated and anonymized before being analyzed.

You can learn more about how Google collects and processes this data in its Privacy & Terms.

Links to other websites

Our website may contain links to other websites or external services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies when you leave our site.

Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

We encourage you to review this policy occasionally to stay informed about how we protect your information.